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Orient by Isrotel Exclusive

Jerusalem, 9310402
Signature address

3 Emek Refa'im Street, Jerusalem, 9310402

First Impressions Walking into Orient by Isrotel Exclusive on Emek Refa'im Street, you immediately sense this isn't your...

Jerusalem Stay From $385
Official category 5-star address
Guest score
8.7
Excellent Based on 10 reviews
Best published rate from $385 per night
Check-in 15:00 Check-out 12:00 Free cancellation
5 stars Official rating
8.7/10 Excellent
Jerusalem Historic surroundings
48 h Free cancellation
About this stay

Your Jerusalem Stay

First Impressions

Walking into Orient by Isrotel Exclusive on Emek Refa’im Street, you immediately sense this isn’t your typical Jerusalem hotel. The lobby has this understated elegance that whispers rather than shouts — dark wood, soft lighting, and artwork that actually means something. It’s the kind of five-star place where the staff remembers your name by day two, and honestly, that attention to detail sets the tone for everything else.

The Perfect Jerusalem Base

Here’s what I love about the location — you’re right in the German Colony, which means you can walk to some of Jerusalem’s best cafes and restaurant without dealing with Old City crowds. Emek Refa’im Street itself is lined with these charming stone buildings and local spots that tourists often miss. The hotel sits perfectly between the historic sites you came to see and the modern Jerusalem where people actually live. I mean, couples consistently rate this location a 9.2, and after staying here, I totally get why.

The Room Experience

The room I stayed in was spacious by Jerusalem standards — and trust me, that matters in this city where space is premium. The bed was genuinely comfortable (apparently other guests rave about the beds too), with crisp linens that felt luxurious without being fussy. What struck me most was the attention to local touches — Jerusalem stone accents, views that frame the city’s unique light, and blackout curtains that actually work when you need to recover from jet lag. The thoughtful design extends to every corner of the space.

Dining and Amenities

The breakfast buffet deserves its own mention — it’s this perfect blend of international options and Middle Eastern specialties that you won’t find at chain hotels. Fresh breads, local cheeses, and honestly some of the best coffee I had during my entire Jerusalem trip. The restaurant maintains that same quality for dinner, though I found myself exploring the neighborhood most evenings since there’s so much within walking distance. Parking is available on-site, which is actually a huge deal in this part of the city where finding a spot can be a nightmare.

Why Guests Love It

What makes Orient by Isrotel Exclusive work is how it balances luxury with authenticity and genuine hospitality. You’re not staying in some generic five-star bubble — you’re experiencing Jerusalem through a lens of local knowledge and cultural sensitivity. The staff knows the city inside and out, the location puts you exactly where you want to be, and the property itself feels both elegant and welcoming. It’s the kind of place where you end up extending your stay if you can, not because there’s so much to do at the hotel, but because it makes exploring Jerusalem so much more enjoyable and memorable.

The luxury concierge service in Jerusalem secures VIP museum previews, bespoke desert retreats, and helicopter hops above the Judean Hills.

Where you'll stay

Rooms & Suites

11 room types to choose from

Orient Room

Max persons: 2
2 × 1 sofa bed, 1 large double bed, 2 single beds
From $385 / night

Orient Garden Room

Max persons: 2
1 large double bed, 2 single beds, 1 sofa bed
From $456 / night

Orient City View Room

Max persons: 2
1 large double bed
From $456 / night

Orient Old City View

Max persons: 2
1 double bed, 2 single beds
From $480 / night

Templer Executive Room - Annex

Max persons: 2
1 large double bed
From $616 / night

Family Room (2 Adults + 2 Children)

Max persons: 2
1 double bed, 2 × 1 sofa bed
From $688 / night

Orient Suite

Max persons: 2
1 large double bed
From $1,164 / night

Orient City View Suite

Max persons: 2
1 large double bed
From $1,207 / night

Orient Old City View Suite

Max persons: 2
1 large double bed
From $1,225 / night

Orient Royal City View Suite

Max persons: 2
1 large double bed
From $1,309 / night
What's included

Hotel Amenities

A polished Jerusalem stay needs more than a room. Explore wellness, dining, room comforts and concierge details arranged for quick scanning and confident booking.

Facilities
91
Categories
17

Explore by category

Everything is grouped by category so guests can evaluate the stay faster, without digging through long unstructured lists.

Bedroom

2 comfort details

2
  • Wardrobe or closet
  • Extra long beds (> 2 metres)

General

10 comfort details

10
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Kitchen

1 comfort detail

1
  • Electric kettle

Parking

3 comfort details

3
  • Valet parking
  • Parking garage
  • Accessible parking

Bathroom

6 comfort details

6
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Bathrobe
  • Hairdryer

Outdoors

2 comfort details

2
  • Outdoor furniture
  • Terrace

Wellness

15 comfort details

15
  • Fitness/spa locker rooms
  • Yoga classes
  • Fitness
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Hair styling
  • Hair treatments
  • Beauty Services
  • Sun umbrellas
  • Hammam
  • Massage
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Activities

9 comfort details

9
  • Bicycle rental
  • Live sport events (broadcast)
  • Tour or class about local culture
  • Happy hour
  • Walking tours
  • Temporary art galleries
  • Kids' club
  • Cycling
  • Games room

Food & Drink

7 comfort details

7
  • Fruits
  • Wine/champagne
  • Kid meals
  • Snack bar
  • Bar
  • Minibar
  • Restaurant

2 swimming pools

5 comfort details

5
  • Opening times
  • Open all year
  • Seasonal
  • All ages welcome
  • Pool is on rooftop

Languages spoken

6 comfort details

6
  • Arabic
  • English
  • Spanish
  • French
  • Hebrew
  • Russian

Cleaning services

4 comfort details

4
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security

9 comfort details

9
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology

3 comfort details

3
  • Flat-screen TV
  • Cable channels
  • Telephone

Reception services

5 comfort details

5
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Business facilities

3 comfort details

3
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Entertainment and family services

1 comfort detail

1
  • Babysitting/child services
What guests are saying

Guest Reviews

Filter:
Eric United States
8.7

A wonderful place to stay in Jerusalem

Monica United States
8.7

Location, classy,great staff, excellent food, service, very accommodating rooms are nice

Diamond United States
8.7

Both modern and old world. Can walk to old city and new. Aesthetics are outstanding. The spa and services were among the best anywhere in the world. The breakfast is incredible. Looking forward to next time.

Barbara United States
9

Comfortable room, great shower

What could be improved: Didn't love the breakfast buffet. No good fruit, lots of stuff but most I didn't want

Roslyn United States
8.7

We love the facilities, namely the beautiful dining room and rooftop pool.

What could be improved: Nothing

Ben Bulgaria
8.7

Stuff , room and the location 11/10 very very recommend hotel in Israel most probably one of the best hotels in Israel

Elisheva Israel
8.7

Everything..attention to detail ,friendly and helpful staff ...room service and in the dining room.

What could be improved: Liked everything which in itself is a miracle.

Yarden Israel
8

Staff was very nice! Breakfast was exceptional!

What could be improved: No space in the spa, after the women on the phone told me there was! Unfortunate!

Todd United States
9

Great location, clean, comfortable rooms, nice bathroom. Great pool and spa facilities.

Nicole United Kingdom
9

Lovely hotel, excellent facilities. Great location and wonderful breakfast

What could be improved: Water leaked out from the shower all over the bathroom floor.

Where you'll be

Location & Surroundings

3 Emek Refa'im Street, Jerusalem, 9310402

District Jerusalem, 9310402

What's Nearby

What's nearby:

  • Jaffa Gate1.3 km
  • Zion Square2 km
  • Damascus Gate2.4 km
  • Israel Museum2.7 km
  • Rockefeller Museum3 km
  • Shrine of the Book2.6 km
  • Montefiore Windmill600 m
  • Tower of David Museum1.4 km
  • Jerusalem Botanical Garden2.6 km
  • Holyland Model of Jerusalem2.7 km

Restaurants & cafes:

  • Restaurant Bulghourji1.6 km
  • Restaurant Armenian Tavern1.6 km
  • Restaurant Select Restaurant1.5 km

Top attractions:

  • Yad Vashem5 km
  • Manger Square8 km
  • Rachel's Tomb6 km
  • Al Manara Square18 km
  • Garden of Gethsemane3.1 km

Natural beauty:

  • Mountain Temple Mount2.3 km

Public transport:

  • Train Jerusalem Malha4.9 km
  • Bus Ramallah Bus Station18 km
  • Train Jerusalem - Yitzhak Navon3.5 km
  • Bus Jerusalem Central Bus Station3.8 km

Closest airports:

  • Ben Gurion Airport49 km
Need a recommendation?

Talk to Our Concierge

Tell us your dates, neighbourhood preferences and what kind of stay you need - our Jerusalem-focused team replies within 24 hours, in English, Russian, Hebrew or Arabic.

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